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Privacy notice 

Tobetravelz Transport (referred to hereon as "Website") is governed by the customer privacy notice ("Privacy notice"). 

This privacy notice tells you what to expect us to do with your personal information.

Contact details 

Email: tobetravelz@outlook.com

The contact details are visible above, below on the footer bar of every page and in the 'Contact' section of the Website. 

What information we collect, use and why

We collect or use the following information for the purposes of personalised blog subscriptions and service updates or marketing purposes:

  • Names and contact details

  • IP addresses

  • Website and app user journey information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details. 

Lawful bases and data protection rights 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for personalised blog subscriptions and service updates or marketing purposes:​

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • To further ensure the integrity of the Website, its content and services to the person involved.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • To further ensure the integrity of the Website, its content and services to the person involved.

Where we get personal information from

  • Directly from you

How long we keep information

Names and contact details are stored for the duration of the publishing of the Website for the sake of legitimate interests outlined in Our lawful bases for the collection and use of your data section of this privacy notice. 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 

14 October 2024 

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